The Hope Haven Charitable Trust (“Hope Haven”) is committed to respecting your online privacy and security. We’ve structured our website so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information. Once you choose to provide us with personally identifiable information, you can be assured that it will be used only to support your relationship with Hope Haven.
What We Collect
Within Hope Haven’s website are pages that allow you to make donations, register for events, and sign up for email correspondence. The types of personal information collected on these pages may include your name, contact information, billing information, and other information necessary to complete a transaction, such as credit card information. In order to tailor our subsequent communications with you and continuously improve our services, we may also ask you to provide us with information regarding your demographics and contact preferences.
How We Use It
Hope Haven uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete transactions with Hope Haven and to communicate with you. Credit card numbers are used only for payment processing and are not retained for other purposes.
Who We Share It With
Hope Haven will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will share your personal information only with Hope Haven entities and/or business partners who are acting on our behalf to complete the activities described above. Hope Haven entities and/or business partners, including those located in other countries, are governed by our privacy policies with respect to the use of this information.
Accuracy and Access
Hope Haven strives to keep your personally identifiable information accurate. To review or correct your personal information, contact us at 720-900-1328, Monday through Friday, 8:30 a.m. to 4:30 p.m. MST. You may also email us at firstname.lastname@example.org to make any changes.
Hope Haven is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Computer Tracking and Cookies
Cookies are used to determine the success of Hope Haven’s website and marketing campaigns. This allows us to be good stewards of the donations we receive by helping us determine our online effectiveness, which also helps keep our expenses low.
A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recognize” you as a unique individual. Cookies do not collect data from your hard drive.
In addition to cookies, we use other technologies, including Google Analytics, to gather information on how our users interact with our website and to help us efficiently monitor our website and marketing campaigns. These technologies, for example, show us popular pages, conversion rates, click-throughs, and other information that can be used to improve your experience.